Pulsario Privacy Policy & GDPR

Last Modified: 10th September 2024

1. Introduction
   Pulsario Enterprise Holdings, Inc. (“Pulsario,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal information. It also outlines your rights regarding the data we hold about you and how you can contact us with any inquiries.

Company Information

• Corporate Office:
  325 Industrial Pkwy, Lafayette, LA 70508, United States

• UK Office:
  1 Billing Road,
  Northampton, NN1 1UD, United Kingdom

As a data controller, Pulsario is responsible for managing your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) in the EU and relevant privacy laws in the United States, such as the California Consumer Privacy Act (CCPA)

2. Scope of This Privacy Policy
   This Privacy Policy applies to personal data collected from individuals who interact with Pulsario, including but not limited to:

• Business clients, such as representatives of organizations that use or inquire about our services. 

• Job applicants and participants in recruitment events. 

• Visitors to our website Pulsario.com & Pulsario.co.uk. 

• Users of our demo applications and other services. 

3. Information We Collect
   Pulsario collects personal data in order to provide and improve our services, including:

• Contact Information: Name, email address, phone number, postal address, and company details. 

• Communication Data: Contents of emails, messages, and any other correspondence. 

• Service-Related Data: Information about the services we provide, including quotes, agreements, service usage data, and feedback. 

• Financial Information: Payment details, billing information, and transaction history. 

• Usage Data: Information collected through cookies and other tracking technologies when you use our website or applications. 

• Job Application Data: Personal data submitted during the recruitment process, such as resumes, cover letters, interview notes, and assessment results

4. How We Use Your Personal Data
   We use personal data for the following purposes:

• Service Provision: To deliver our services, manage client relationships, and provide customer support. 

• Communication: To respond to inquiries, provide information, and send updates related to our services or your account. 

• Marketing: To send promotional materials, newsletters, and information about our services, subject to your consent where required. 

• Recruitment: To evaluate job applications, conduct interviews, and manage recruitment events. 

• Compliance and Legal Obligations: To comply with applicable laws, regulations, and requests from law enforcement or other governmental authorities. 

• Website Functionality: To improve our website, understand user behavior, and enhance the user experience.

5. Legal Basis for Processing Personal Data
   Pulsario processes personal data on the following legal grounds:

• Performance of a Contract: When processing is necessary to fulfill our contractual obligations to you or your organization. 

• Legitimate Interests: For purposes such as improving our services, maintaining business relationships, and securing our operations, provided that these interests do not override your rights and freedoms. 

• Consent: Where consent is required, such as for sending direct marketing communications to non-clients or processing data collected via cookies. You can withdraw consent at any time. 

• Compliance with Legal Obligations: To meet legal and regulatory requirements, such as financial record-keeping and reporting

6. Sharing Your Personal Data
   We may share your personal data with:

• Service Providers: Third-party vendors who assist in delivering our services, such as cloud storage providers, payment processors, and marketing agencies, under strict data protection agreements. 

• Affiliates and Partners: Companies within our corporate group or partners who collaborate with us on joint projects or services. 

• Legal and Regulatory Authorities: When required by law, to comply with legal obligations, or in response to valid requests by public authorities. 

• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred as part of that transaction. 

7. International Data Transfers
   Personal data may be transferred to, stored, and processed in countries outside of your country of residence, including the United States. We take steps to ensure that international transfers of personal data are protected by adequate safeguards, such as the use of standard contractual clauses approved by the European Commission or other mechanisms recognized by relevant authorities.

8. Data Retention
   Pulsario retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. Specific retention periods include:

• Service Data: Retained for the duration of the service contract and thereafter as required for legal or business purposes. 

• Job Applicant Data: Retained up to 4 weeks after the end of the recruitment process, unless you consent to a longer retention period for future opportunities (up to one year). 

• Marketing Data: Retained until you opt-out or withdraw consent for marketing communications. 

• Cookies and Website Data: Retention periods vary by cookie type and are detailed in our Cookie Policy. 

9. Your Rights
   Under applicable data protection laws, you have the following rights:

• Access: Request access to the personal data we hold about you. 

• Rectification: Request correction of inaccurate or incomplete data. 

• Deletion: Request deletion of your personal data, subject to certain conditions. 

• Restriction: Request a temporary halt to data processing under specific circumstances. 

• Portability: Request to receive your data in a structured, commonly used format. 

• Objection: Object to the processing of your data based on legitimate interests or for direct marketing purposes. 

• Withdraw Consent: Withdraw your consent where processing is based on consent. 

To exercise any of these rights, please contact us using the details provided below. We will respond to requests in accordance with applicable laws, typically within one month

10. Security of Personal Data
    We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Contact Us
    For questions about this Privacy Policy or to exercise your data protection rights, please contact our Data Protection Officer at datasecurity@Pulsario.com . You also have the right to lodge a complaint with a data protection authority in your jurisdiction.

12. Changes to This Privacy Policy
    We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The most current version will always be available on our website. If we make significant changes, we will notify you through appropriate channels.